Ticket Office Opening Hours
General (Non-Matchdays):
For the 2024/25 season, our opening hours will be as below:
- Monday to Thursday: 9am – 5pm (Ticket Office Counters Closed. Call Centre only)
- Friday: 9am – 5pm (Call Centre & In Person)
- Saturday: Closed
- Sunday: Closed
Home Matchdays
Monday, Tuesday and Wednesday Night Matchday
9am – 5pm (Call Centre Only)
5pm – half-time (In Person)
Half-time – Closed
Friday Night Matchday
9am – 5pm (Call Centre & In Person)
5pm – half-time (In Person)
Half-time - Closed
Saturday Afternoon Matchday (12.30 or 3.00pm kick-off)
9am - half-time
Half-time – Closed
Saturday Evening Matchday (5.30pm or 8pm kick-off)
12pm – half-time
Half-time – Closed
Sunday Early Afternoon Matchday (2pm kick-off)
9am – half-time
Half-time – Closed
Sunday Late Afternoon Matchday (4.30pm kick-off)
12pm – half-time
Half-time – Closed
Please note that the Matchday Ticket Office in the Brian Clough Stand has now closed. All matchday enquiries must be made at the main Ticket Office.
Please be advised that the kick-off times above are just a guide and may vary throughout the season. Supporters can check the NFFC website or follow @NFFCServices on X (formerly Twitter), for updates regarding confirmed matchday opening hours ahead of each fixture.
If you wish to return away tickets, you can do so by returning them to Main Reception. A refund will then be issued within 3-5 working days, providing the tickets are returned prior to any cut-off for returns.
Please be advised that the phone lines will be closed three hours before kick-off on matchdays.