The club fully respects the challenge many fans are facing whether that is related to health, wellbeing, financial or other.
Following the previous announcement from government that has delayed the return of fans into football stadia, the club would like to provide revised options for existing season card holders.
For adult and senior season card holders who had selected option 1, the following benefits have been updated until fans are allowed back into The City Ground...
- Exclusive iFollow access for all 23 home and seven midweek away games (a value of £300)
- For every home game missed, the club will credit on a pro-rata basis each ticket account with the difference between the season card price and the iFollow offer. In addition, the club will give adults a bonus of 15% of the ticket credit per game played behind closed doors with a further bonus for seniors
- A guaranteed price freeze for 2021-22 season cards
- 50% off an upgrade to a matchday hospitality experience in the 2021-22 season
- £10 voucher to spend on 2020-21 replica home or away kit (to be emailed out to season card holders)
- Further retail promotions during the season
For youth season card holders who had selected option 1, the following benefits have been updated until fans are allowed back into The City Ground...
- Exclusive iFollow access for all 23 home and seven midweek away games (a value of £300)
- Whilst the value of iFollow is substantially higher than the total cost of a youth season card, the club will also credit each youth ticket account with £2 per game played behind closed doors
- A guaranteed price freeze for 2021-22 season cards (even if the card holder is due to change price band)
- £10 voucher to spend on 2020-21 replica home or away kit (to be emailed out to season card holders)
- Further retail promotions during the season
For junior and child season card holders who had selected option 1, the following benefits have been updated until fans are allowed back into The City Ground...
- Exclusive iFollow access for all 23 home and seven midweek away games (a value of £300)
- Whilst the value of iFollow is substantially higher than the total cost of junior and child season cards, the club will credit each ticketing account with £2 and £1 respectively per game played behind closed doors
- A guaranteed price freeze for 2021-22 season cards (even if the card holder is due to change price band)
- 50% discount on any NFFC Community Trust Soccer School in the 2020-21 season
- Free name and numbering on any future replica shirt purchase
- Further retail promotions during the season
For season card holders who had selected option 2 (rolling refund)...
- The club shall look to refund card holders monthly in arrears until all season card holders can be accommodated
- The first refund for the September match will be paid at the end of October
- Retention of rights as a season card holder for renewal in the 2021-22 season
- In addition, the club can confirm you shall also have a price freeze on renewal for the 2021-22 season
Finally, whilst it looks unlikely at this stage, should the initial return of fans matches not be sold out, the club would look to ballot the remaining tickets with this group.
Further communication
The club will be emailing all season card holders to give further details with the applicable options specific to your circumstances.
Nottingham Forest would like to thank you for your patience during this challenging time.