1. Visit https://www.eticketing.co.uk/nottinghamforest/, signing into your account by clicking the profile icon in the top right corner.
2. Sign into your account using your login details. After inputting your email address and password, click “Log In”
3. Once signed in, click the “Online Ticket Office” option at the top of the page, and then click “All Online Ticketing”
4. On the next page, click “Click Here” on the fixture you are eligible to purchase tickets for
Ambulant Disabled
(Wheelchair User guide – please scroll down)
If you are a non-wheelchair user supporter, you will see the below
5. You now need to specify the number of tickets you wish to purchase, which includes the Disabled Companion. This is done by clicking the plus icon next to “Number required”
6. Once you have specified the number of tickets, click the Block you wish to purchase in
7. Click the seats you would like to purchase, where you will then be given the pricing options, select the one relevant to you, where you can then click “Add” to select the seat and add it to your basket
8. You then need to select the seat next to it, once you click this, you will again be given the pricing options. For the complimentary Disabled Companion ticket, you can select “Disabled Companion”. You can then click “Add” to select the seat and add it to your basket
9. The tickets will then be added to your basket, where you must then click the white basket icon in the top right
10. You will then see the tickets in your basket, where your companion ticket will be automatically assigned to your own customer number.
THIS MUST NOW BE REASSIGNED TO YOUR DISABLED COMPANION CUSTOMER NUMBER.
11. To reassign the Disabled Companion ticket, click “Reassign”, where then on the next pop-up screen, scroll down and click “Select from your MyForest Network” where you can then select your Disabled Companion customer number
12. You can then scroll down and tick “I acknowledge these conditions”, and then click “Proceed to Checkout”
13. Supporters can then process their transaction, selecting the payment and fulfilment option of choice, before completing their purchase
Wheelchair User
If you are a wheelchair user supporter, you will see the below
14. You need to amend the “Wheelchair User Companion” number by pressing the plus icon, to the required number of Companion(s)
15. Once you have specified the number of tickets, click the Block you wish to purchase in
16. Click the wheelchair bay you would like to purchase, where you will then be given the pricing options, select the one relevant to you, where you can then click “Add” to select the seat and add it to your basket
17. Once you have clicked “Add”, the Disabled Companion seat(s) will show as available (denoted by the letter “C” in blue), as below:
18. Again, click one of these, where you will be given the pricing options, select the complimentary Disabled Companion price class, where you can then click “Add” to select the seat and add it to your basket
19. The tickets will then be added to your basket, where you must then click the icon in the top right
20. You will then see the tickets in your basket, where your companion ticket will be automatically assigned to your own customer number.
THIS MUST NOW BE REASSIGNED TO YOUR DISABLED COMPANION CUSTOMER NUMBER.
21. To reassign the Disabled Companion ticket, click “Reassign”, where then on the next pop-up screen, scroll down and click “Select from your MyForest Network” where you can then select your Disabled Companion customer number
22. You can then scroll down and tick “I acknowledge these conditions”, and then click “Proceed to Checkout”
23. Supporters can then process their transaction, selecting the payment and fulfilment option of choice, before completing their purchase