These Terms and Conditions govern the Waiting List for Season Cards at Nottingham Forest Football Club. Capitalised terms within this document are defined terms, meaning they carry specific meanings as outlined below:
"Club" means Nottingham Forest Football Club;
"Customer Number" means the unique identification assigned to each supporter;
"Season Card" means a ticket granting access to the Club’s men’s first team’s home league matches;
"Tranche" signifies a group of supporters contacted simultaneously regarding Season Card availability;
"Waiting List" means the list of fans waiting to purchase Season Cards;
“Waiting List Fee” means the amount referred to in Paragraph 3.
1. The Waiting List for Club Season Cards will prioritise fans either based on their membership status and booking history and / or based on when registered onto the list. This will be dependent on availability we can offer. The Club reserves the right to manage this Waiting List at its discretion.
2. Upon applying to join the Waiting List, you will receive a confirmation email. Please ensure that your personal information, contact details, and Customer Number provided are accurate through your online account.
3. By joining the Waiting List, you agree to abide by these Terms and Conditions. Payment of £10.00 is required on a non-refundable basis.
4. To ensure timely communication regarding Season Card availability, it's your responsibility to keep your contact details updated. The Club is not liable for any failure to reach you due to outdated information.
5. Joining the Waiting List does not guarantee match tickets for Club games.
6. Should we be able to offer Season Cards, you'll receive an email invitation along with other qualifying supporters with further information. Seat preferences cannot be guaranteed, and you'll be provided access to seats available at the relevant time.
7. Season Cards offers are non-transferable and only applicable to the named individual(s). Seating arrangements for friends and family are subject to availability within the same invitation Tranche.
8. Emails inviting you to purchase a Season Card will specify all relevant information, determined at the Club's discretion. Failure to purchase by any set deadline will result in lapse of the offer for that season. You may retain your status on the Waiting List for the following season, subject to any re-invitation criteria.
9. Purchasing a Season Card implies acceptance of the current Season Card Terms and Conditions available here.
10. Breach of these terms, any other relevant Club terms and/or being subject to any banning orders prohibiting attendance at football matches, may result in removal from the Waiting List.
11. To request removal from the Waiting List, please email tickets@nottinghamforest.co.uk.
12. The Club shall not be held liable for indirect, special, or consequential loss or damage, nor for loss of profit, revenue, use, enjoyment, business, contracts, or opportunity. Subject to Paragraph 13 below, the Club’s liability under these Terms and Conditions shall not exceed the Waiting List Fee.
13. Notwithstanding the above, the Club's liability for death or personal injury resulting from the negligence of its employees, officers, or agents is not limited.
14. The Club reserves the right to amend these Terms and Conditions or cancel the Waiting List at its discretion.
15. These Terms and Conditions are governed by English law, with any disputes subject to the exclusive jurisdiction of English Courts.